Terms of Service
Last updated:
These terms apply when you use the VeloWise website, its browser tools or an VeloWise account. By using VeloWise, you agree to them.
1. Who provides the service
In these pages, “we” and “us” mean the operator of this deployment of VeloWise. The operator’s legal name has not been published here yet.
- Email: no contact email has been published for this deployment yet.
2. The service
VeloWise analyzes engineering delivery data, such as Jira exports, and explains sprint health, scope change, carryover, bottlenecks and initiative progress. You can use the browser tools without an account; your data then stays in your browser. With an account you can create organizations, store imports for their members, connect Jira and share reports. Features, limits and plans can change over time.
VeloWise is provided for experimentation and learning. It is not offered with a service-level agreement, and the analysis describes your data; it is not professional advice. Decisions you make from it are yours.
3. Accounts and organizations
- You must be at least 16 years old and able to agree to these terms. If you use VeloWise for an employer or client, you confirm that you may bind it to these terms.
- Keep access to your sign-in email secure. You are responsible for activity under your account.
- An organization’s owners control its membership and data. Owners and admins add people by invitation, which the invitee accepts. Owners and admins can remove members and delete the organization’s data; see roles.
- You can delete your account on the Account page, unless you are the only owner of an organization that has other members.
4. Your data
You keep all rights in the data you import. You give us permission to store and process it only to provide VeloWise to you and your organization, as described in the privacy policy. For organizations, our Data Processing Addendum applies to personal information in that data and forms part of these terms.
Import only data you are authorized to use. Remove fields you do not need, such as descriptions or personal information, before importing. You are responsible for who you share report links and access codes with.
5. Acceptable use
Do not:
- access or try to access another organization’s data, or test the security of VeloWise beyond what is described on the security page;
- disrupt, overload or reverse engineer the service, or get around its limits or plan restrictions;
- upload malware, or data you have no right to process;
- use VeloWise to break the law or the rights of others.
6. Third-party services
Connecting Jira uses your Atlassian account under your agreement with Atlassian. Payments are processed by Stripe under Stripe’s terms. Public pages may show Google ads if you consent. We are not responsible for those services. VeloWise is independent and not affiliated with Atlassian.
7. Paid plans
Paid plans are billed through Stripe. The price, billing period and taxes are shown at checkout before you pay. Subscriptions renew until you cancel. You can cancel at any time in the billing portal, which shows when the cancellation takes effect. Refunds are given where required by law.
8. Our content
The site, guides, methodology and software are ours or our licensors’. You may use them to use VeloWise and may quote guides with a link back. Product names belong to their respective owners.
9. Availability, suspension and ending
We may change, suspend or stop the service, or suspend an account that breaks these terms or puts the service or other users at risk. You can stop using VeloWise and delete your account at any time. When an account or organization is deleted, its data is deleted as described in the privacy policy.
10. Disclaimer and liability
VeloWise is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of data, profits or business, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer that cannot be excluded.
11. Changes to these terms
We may update these terms. The date at the top shows the current version. If you keep using VeloWise after a change takes effect, the new terms apply.
12. Contact
Questions about these terms: the operator of this deployment.